*Conditional Free shipping
We are glad to bring our customers great value & service. That’s why we provide free shipping from our warehouses in China by ePacket or EMS and in USA by USPS on most items. In very rare cases, any required additional shipping costs will be added at checkout for some items due to compulsary customs/duties that some countries incur.
Shipping to over 100 countries
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Customs
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Tracking information
You will receive an email with a tracking number once your order is shipped but at times, due to free shipping, tracking may not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
